SMS Terms of Service

Last Updated: March 30, 2026

 

By opting in to receive SMS text messages from True North Saunas, you agree to the following Terms of Service.

 

1. Types of Messages We Send

We send text messages to provide a better customer experience. The types of messages you may receive include:

Promotional Messages: These include marketing campaigns, special offers, seasonal sales, and announcements about new product launches.

 

Conversational & Informational Messages: These include direct replies to your inquiries, customer support chats, order updates, delivery tracking, and appointment reminders.

 

2. Consent and Agreement

If you consent to receive promotional and conversational SMS from True North Saunas, you agree to receive promotional and conversational SMS from us.

 

3. Opt-Out and Support Instructions

To Stop Messaging: You can cancel the SMS service at any time. Just reply STOP to any text message we send you. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

To Get Help: If you are experiencing issues with the messaging program or need assistance, you can reply HELP for support, or you can get help directly at sales@truenorthsaunas.com / 226-668-5110

 

4. Cost and Frequency

Message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

Messaging frequency may vary depending on your interactions with us and the promotions running at any given time.

 

5. Privacy and Terms

We respect your privacy. Visit https://truenorthsaunas.com/pages/privacy-policy to see our Privacy Policy and terms and conditions.

Questions? Call Us: 226-668-5110

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